Southwest Airlines More Or Less Returns To Normal Schedule Amid Processing Refunds - Yahoo Finance

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• Southwest Airlines Co (NYSE: LUV) restored to more-normal operations this weekend after a cascade of flight cancellations over the holidays.

• The airline canceled a few flights on Saturday and Sunday—less than 1% of what it had scheduled each day, according to FlightAware.

• Citing in part early-morning fog in Chicago and heavy snowfall in Denver, Southwest canceled roughly 190 flights Monday, or about 4% of what it had planned, according to FlightAware.

• Related: Southwest's Holiday Chaos Will Affect Q4 Earnings.

• "We're operating a normal schedule today and are pleased with the operational performance over the past few days," a spokeswoman said.

• While that storm created problems for all airlines, Southwest canceled far more flights, with 16,000 flights between December 22 - December 29, and was much slower than others to recover, writes Wall Street Journal.

• The airline recruited volunteers to help process customer refunds and sort the missing bags with the help of United Parcel Service Inc (NYSE: UPS) and FedEx Corporation (NYSE: FDX) to transport lost luggage.

• Southwest has apologized and pledged to refund flights and reimburse customers.

• Southwest said it was monitoring the impact of the slowdown on its operations and would work to minimize customer disruptions.

• The carrier is still being tested by weather, air-traffic-control computer issue in Florida.

• The Federal Aviation Administration said the problem had been resolved.

• The issue was the latest problem to cripple U.S. travel after a massive winter storm during the Christmas holiday season.

• Price Action: LUV shares are up 0.77% at $33.93 during the premarket session on the last check Tuesday.

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